Additional Time & Charges for Extra-Long or Thick Hair
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To ensure the highest quality of service and results, we require clients with extra-long or thick hair to book additional time for colour services. This policy allows our stylists to allocate the necessary time and resources to achieve optimal outcomes.
Definitions:
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Extra-Long Hair: Hair that extends beyond the mid-back when straightened. This length requires more time for application, processing, and styling.
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Thick Hair: Hair with above-average density, characterized by a larger number of strands per square inch. Thick hair necessitates more product and time to ensure even colour application and thorough processing.
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Additional Time & Charges:
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Extra Time: An additional 30 minutes may be required for clients with extra-long or thick hair. This time ensures complete and even colour application, proper processing, and desired results.
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Additional Charges: An extra fee will be applied to cover the cost of additional product and the stylist's time. The exact amount will be determined during the consultation, based on hair length and thickness.
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Booking Guidelines:
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Consultation: We recommend a consultation prior to booking to assess hair length and thickness. This step ensures accurate scheduling and pricing.
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Booking: When scheduling your appointment, please inform us if you have extra-long or thick hair. This information allows us to allocate sufficient time for your service
Policy on Insufficient Time Allocation:
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Downgraded Service: If additional time is not booked in advance for extra-long or thick hair, we may need to modify the service to fit the allocated time. This modification could result in a less comprehensive colour application.
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Payment: Clients will be charged the full price of the originally booked service, regardless of any modifications made due to time constraints.
Our goal is to provide exceptional service tailored to each client's needs. By allocating the appropriate time for your hair type, we can ensure the best possible results