At Allure Salon and Spa, we want you to be completely satisfied with your purchase. If you need to return a hair care product, please note the following:

 

1. Eligibility:

Returns are accepted within 14 days of purchase. Condition: Products must be unopened, unused, and in their original packaging.

 

2. Process:

To initiate a return, please contact our customer service team with your order details. Return shipping costs are the responsibility of the customer, and we recommend using a trackable shipping service.

 

3. Gift Cards:

Our gift cards are non-refundable and cannot be exchanged for cash. However, if you have any issues with a gift card, please contact our customer service team for assistance.

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4. Contact Us:

For any questions or to initiate a return, please reach-out to our customer service manager at maria@alluresalonspa.com.au, call us at [03 59756266] or contact us via our website on https://www.alluresalonspa.com.au/contact . We're here to help and ensure your experience with Allure Salon and Spa is a positive one.

 

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