BEFORE YOU BOOK - QUICK CHECKLIST

To ensure we can deliver the best result and allocate the correct time for your appointment, please review the information below before confirming your booking:

✔ Select the correct service type (Foils, Balayage, Regrowth, Gloss, etc.)

✔ Choose the correct hair length (Short, Medium, Long, Extra Long)

✔ Select your hair thickness (Fine, Medium, Thick, Extra Thick)

✔ Ensure your booking reflects your desired outcome (maintenance vs transformation)

BEFORE YOU BOOK

To ensure a seamless experience and the best possible result, we recommend selecting your service based on your hair length, thickness, and desired outcome.

If you're unsure, our team is happy to guide you.

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📞 Call (03) 5975 6266 for personalised booking advice

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Incorrect bookings may require adjustments on the day or incur a $50 adjustment fee where additional time is needed.

IMPORTANT

If your booking does not match your hair or desired service:

• Your service may be adjusted on the day, OR

• Upgraded (if time allows), OR

• Rescheduled to allow sufficient time

👉 A $50 adjustment fee may apply where incorrect booking impacts allocated time.

NEED HELP CHOOSING?

If you're unsure what to book, we’re here to help.

📞 Call us on (03) 5975 6266 and our team will guide you to the right service.

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DISCLAIMERS:

• Selected offers are available on specific days or limited-time periods.
  Please refer to each individual offer for availability and inclusions.

• Pricing is based on fine to medium hair density. Clients with thick or extra thick hair may require additional time and product. Any additional cost will be discussed during your consultation.

• Please ensure the correct service, hair length, and thickness are selected when booking.
  Services may be adjusted on the day to achieve the best possible result within the allocated time.
  👉 A $50 adjustment fee will apply where an incorrect booking impacts time allocation.

• Colour and lightening services are fully customised based on your hair history, integrity, and desired result.
  Significant colour changes may require multiple sessions to maintain hair health.

• Maintenance and express services (including glossing and toning) are designed to refresh existing colour and may not achieve major colour changes or lightening results.

• Extension services require a consultation for all new clients, with ongoing maintenance recommended every 6–8 weeks.

• Smoothing and treatment results may vary depending on hair type, condition, and aftercare routine.

• Special offers exclude Gift Card Boost promotions and cannot be used in conjunction with any other offer, discount, or promotion.

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Appointments & Cancellations

• We kindly require at least 2 business days’ notice to cancel or reschedule your appointment.

• Clients who cancel or reschedule within this timeframe may be required to secure future bookings with a deposit.

• Repeated late cancellations or missed appointments may result in stricter booking requirements, including deposits or prepayment.