At Allure Salon & Spa, we offer gift cards as a convenient and thoughtful way to share the gift of beauty and relaxation with your loved ones. To ensure a seamless experience, please review the following terms and conditions regarding the use of our gift cards:
1. Redemption and Usage
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Gift cards are redeemable for full-priced services only. They cannot be used for retail products, promotional packages, or discounted services.
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Gift cards must be presented at the time of payment to redeem their value.
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Gift cards are valid for bookings made directly through Allure Salon & Spa and cannot be used for online purchases or third-party promotions.
2. Expiration
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Gift cards are valid for 12 months from the date of purchase. The expiry date will be clearly stated on the gift card.
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Unused balances remaining after the expiration date will not be refunded or credited.
3. Non-Transferable and Non-Refundable
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Gift cards are non-transferable and cannot be exchanged for cash or refunded, either in part or in full.
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Gift cards cannot be resold, and any attempt to do so may result in cancellation without compensation.
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Lost, stolen, or damaged gift cards will not be replaced or refunded.
4. Partial Redemption
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If the value of the service exceeds the value of the gift card, the balance must be paid by the customer at the time of service.
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If the value of the service is less than the value of the gift card, the remaining balance will remain on the card and can be used before the expiration date.
5. Promotions and Discounts
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Gift cards cannot be used in conjunction with any promotional offers, discounts, or loyalty rewards.
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They are not valid for services or packages that are already discounted.
6. Additional Terms
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Gift cards may not be used to pay for gratuities or tips.
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Allure Salon & Spa reserves the right to amend these terms and conditions at any time without prior notice. Any changes will be updated on our website.
7. Purchasing Gift Cards
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Gift cards are available for purchase in-salon or online via our Fresha platform. For online purchases, an electronic version of the gift card will be emailed to the purchaser or recipient.
8. Contact Information
For any inquiries regarding gift cards, please contact our team at info@alluresalonspa.com.au or (03) 5975 6266 or visit us in-salon.
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